Privacy policy

Privacy Policy

Introduction

At Locally Handmade (the "Site," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from locallyhandmadesalemnh.com.

If you have any questions, feel free to contact us at info@locallyhandmadesalemnh.com.

1. Collecting Personal Information

When you visit our Site, we collect specific information about your device, browsing behavior, and purchase details. If you reach out for customer support, we may gather additional information to assist you.

Personal Information includes:

a. Device Information

  • Examples: web browser version, IP address, time zone, cookies, site interactions
  • Purpose: to optimize your browsing experience and analyze site performance
  • Collection method: automatically through cookies, log files, and tracking technologies
  • Shared with: Shopify and other service providers (if applicable)

b. Order Information

  • Examples: name, billing/shipping address, payment details (credit card, PayPal, etc.), email, phone number
  • Purpose: to process payments, fulfill orders, provide order updates, prevent fraud, and send marketing communications (if consented)
  • Collection method: directly from you
  • Shared with: Shopify, payment processors, and shipping carriers

c. Customer Support Information

  • Examples: inquiries, feedback, complaints, or order-related questions
  • Purpose: to provide customer support and improve our services
  • Collection method: directly from you
  • Shared with: relevant vendors or service providers assisting with customer service

2. Minors

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe your child has provided personal information, please contact us at info@locallyhandmadesalemnh.com for removal.

3. Sharing Your Personal Information

We share your information only when necessary to operate our business effectively. This includes:

  • Shopify: to power our online store (see their Privacy Policy: Shopify Privacy)
  • Payment Processors: to complete transactions
  • Shipping Providers: to deliver your orders
  • Legal Compliance: if required by law, subpoena, or legal process

4. Behavioural Advertising

We use data to personalize your experience and display relevant ads. We may share your information with advertising partners like:

Opting Out of Targeted Ads:

You can manage your preferences using these links:

Or, visit the Digital Advertising Alliance Opt-Out page.

5. Using Personal Information

We use your personal information to:
✔️ Offer and manage our products & services
✔️ Process payments and ship orders
✔️ Communicate updates, promotions, or important changes
✔️ Prevent fraud and maintain security

6. Your Rights

For European Customers (GDPR)

If you're in the EEA (European Economic Area), you have the right to:

  • Access personal data we store
  • Correct or update inaccurate data
  • Request deletion of your information
  • Restrict processing or object to marketing use

To exercise your rights, email us at info@locallyhandmadesalemnh.com.

For California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), you can:

  • Request details on the data we collect
  • Ask for data deletion
  • Opt out of personal data sales (we do not sell personal information)

For requests, contact info@locallyhandmadesalemnh.com.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience. These help us remember your preferences and analyze site traffic. You can manage cookies in your browser settings or use opt-out links mentioned earlier.

Essential Cookies (Required for Functionality)

Cookie Purpose
_secure_session_id Navigating the store
cart Shopping cart storage
checkout_token Secure checkout process
storefront_digest Customer login verification

8. Do Not Track Signals

We respect Do Not Track (DNT) signals where applicable, but industry standards on this are still evolving.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with the latest update date.

10. Contact Us

For any privacy concerns, questions, or requests, please contact us at:

📧 Email: info@locallyhandmadesalemnh.com
📍 Address: request by email

 

Last updated: FEB 2026